Cancellation & Refund Policy

Last updated: August 7, 2026

Cancellation

• You can cancel your subscription's renewal at any time from Billing inside the workspace — no emails or phone calls needed.
• During a free trial: cancelling stops the saved mandate at your bank straight away, so the payment scheduled for the end of the trial never happens and you are charged nothing. Your trial still runs to its last day.
• Cancelling stops future charges. Your premium access continues until the end of the period you have already paid for.
• A cancelled mandate cannot be restarted by us — if you change your mind, set up a new one from Checkout. You keep access until the current period ends either way.

Refunds

• First purchase, 7-day guarantee: if you are not satisfied within 7 days of your first subscription payment, contact us and we will refund it in full.
• Duplicate or erroneous charges: payments charged twice, or charged where the subscription was not activated, are refunded in full once verified.
• Renewals: renewal payments are otherwise non-refundable, but you keep access for the whole paid period after cancelling.

How to request a refund

Send us your registered email address and the payment ID (shown in Billing → Payments) through the contact page. We respond within 2 business days.

Processing time

Approved refunds are issued to the original payment method via Razorpay within 5–7 business days. Depending on your bank, it may take additional time to appear on your statement.